Booking:
Bookings can be made either provisionally by telephone or by filling in the enclosed booking form which can be obtained by contacting Poppy Turpin-West on 01594 822170 or emailing poppy@deanheritagemuseum.com

Once we have received your form and provided we can meet your requirements, we will send you a confirmation note. When you receive this, please check carefully the times and dates are as originally booked.

Cancellation of bookings:
We accept that some cancellations of school bookings are inevitable. However, staffing at the Centre is based on the level of bookings with rotas sent one week in advance. If a booked workshop is cancelled with less than five working days notice, the full amount will be payable. This is to cover staff costs only. *This does not apply to self-directed visits.

On arrival:
We suggest the following:

• Leave all students on the coach while you collect information from Reception and meet education staff/facilitators.
• At Reception pay for any workshop charges and confirm the final numbers in your group, if you wish your school/organisation to be invoiced please tell Reception.
• Please try to call us if you are in any way delayed.
• Deposit your bags with Education Staff/assistants in the School Room or leave them on the coach.
• Any problems during your visit please go to the Reception

On departure:
Remember to take all your belongings with you.